1. California Guard Card
2. Annual Training Courses
3. Proprietary Private Security Officer
5. A La Carte - Individual Courses
III.J Handling Difficult People
4 Hours (Elective)
The Handling Difficult People course is designed to provide the learner with an intermediate understanding of human motivation and how it drives behavior. This level of understanding will help the Security Officer interact with various personality types and respond to individuals who are difficult to communicate with. This course also discusses workplace violence and provides the security professional with a high level overview of how to respond should a threat arise. This is a 4-hour elective course that counts towards the 40-hour training requirement for the State of California.
(ACCESS: 12 months)